Non-Disclosure Orders and the Texas Department of Insurance and Texas Real Estate Commission:
A little known but potentially very helpful facet of Chapter 411 of the Texas Government Code is its provisions regarding access by the Texas Real Estate Commission and Texas Department of Insurance to criminal records that are subject to an Order of Non-Disclosure. Simply put, the Texas Department of Public Safety- the state agency which serves as the central repository of criminal records in Texas- is prohibited from providing criminal history information subject to an Order of Non-Disclosure to either TREC or TDI when either agency conducts a background check with DPS.
Section 411.081 of the Texas Government Code is the provision specifically addressing who is eligible for an Order of Non-Disclosure and which state agencies are allowed to receive such information as part of a background check with DPS. Although there are specific exceptions, generally speaking a person is entitled to an Order of Non-Disclosure if: 1) they have a criminal matter which was resolved through their placement on deferred adjudication community supervision, and 2) they have successfully completed the terms of their supervision. Tex. Gov't Code § 411.081(d). This is beneficial to the insurance agent, adjuster, broker, real estate salesperson, and other individuals licensed by the Texas Real Estate Commission (TREC) and Department of Insurance (TDI) as once the Order is in place only those agencies specifically listed in subpart (i) of the statute have access to the covered criminal records. Id. at § 411.081(i). Neither TREC or TDI are included on this list. Id.

During my extensive practice as a professional licensing attorney before TREC and TDI, I have found this to be particularly helpful in the cases of licensees coming up for renewal or who are originally applying for a license. A timely Order of Non-Disclosure can prevent either TREC or TDI from obtaining the non-disclosed records through the fingerprint background checks routinely requested as part of their licensing and renewal procedures. This can be a relatively inexpensive and prudent way to prevent unnecessary delay and even disciplinary action as a result of the charges that led to the licensee being placed on deferred adjudication.
Unfortunately, the Non-Disclosure statute does not prevent TDI or TREC from using criminal history record information already in their possession even if the licensee has subsequently had an Order of Non-Disclosure entered a the court. This is because an Order of Non-Disclosure only affects what may disclosed by DPS to state agencies following a request for a criminal background check. It does not prevent state agencies like TREC or TDI from utilizing criminal history already in their possession.
Any professional licensed by the Texas Department of Insurance or Texas Real Estate Commission who has successfully completed a period of deferred adjudication for a criminal offense of which neither of the agencies is already aware should strongly consider contacting a professional license defense attorney to help decide whether an Order of Non-Disclosure could be beneficial. An experienced administrative law attorney can give valuable advice as to whether the pursuit of a Non-Disclosure Order would be a prudent prophylactic measure to prevent undue hassle with TDI or TREC prior to applying for renewal or submitting an original application for licensure.
